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Customer Support
 


 

Standard Member
Monthly Fees
Monthly Price
Primary Member (Administrator) $69.95
Additional Members $39.00*
Support Staff $19.00
*All members in Office other than the Primary Member will be considered additional members and automatically billed at $39.00 per month unless you have notified LTC Connection which member is support staff. Support staff will not receive their own user name and password for Vital LTC. Notify LTC Connection by emailing officehelp@ltcconnection.com.
 
Customer Support Per Incident
LTC Connection- Live Instant Message, Email, Telephone Complimentary
 
Additional Disk Storage Increments Annual Cost
First 250 MB (per office) INCLUDED with subscription
50 MB $30
100 MB $60
250 MB $150
500 MB $300
1 GB $600
Additional storage can be purchased for individual Offices. List pricing for additional storage is one flat rate of $0.60 /MB/year and can be purchased in 50 MB increments.
 
Database Customization and/or Migration Per Incident
$125.00 an hour (one hour minimum)
(During your 30 day trial you will receive 3 hours of database customization and 2 hours of cleaning, sorting and importing of data at no charge.)
 
Partner Vendor
 
Vital LTC (per member) Monthly
30 Quotes Included

You must be a member of My LTC Office™ to receive a user name. If You are a support staff You will not receive a user name. Your name will be locked into the system and show up on all quotes and policy comparisons. Included in Your subscription is 30 quotes. Additional quotes are available for purchase.

**When You quote premiums for a policy, each time you calculate a premium it is counted as one quote. If You select 3 carriers to quote at once, it only counts as 1 quote.

 
LTCi POM Monthly
100 Reports* Included

You must be a member of My LTC Office™ to receive a user name and password. If You are a support staff You will not receive a user name and password. Your name will be locked into the system and show up on all reports run. Included in Your subscription is 100 reports per month. Once you reach your 100 reports, you will not be allowed to run anymore that month.

*Each report You run counts as one report. If you click on print group or print package, each report checked counts as one report.

Please note, customer service for LTCi POM is provided by LTCi Decision Systems.

 
 

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